Reference

Understand Your Rights on ovabet link

These Terms & Conditions govern every action you take on ovabet link — from opening your account to processing withdrawals via DANA, OVO, GoPay or QRIS.

Applies to all Indonesia accountsDANA, OVO, GoPay & QRIS coveredAccount rules clearly statedDispute process definedUpdated terms notified to you

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What These Terms Actually Cover

ovabet link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

By creating an account on ovabet link, you confirm that you have read, understood and accepted each clause in this document. These terms cover account eligibility — which depends on local law in Indonesia — along with deposit handling via DANA, OVO, GoPay and QRIS, withdrawal

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verification timelines, session data retention and the rules governing promotional access. We reserve the right to update these terms; when we do, we will notify you through your registered email or via an in-app message at least seven days before any material change takes effect. Continued
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use of your account after that notice period constitutes acceptance of the revised terms. If any clause conflicts with local law, the locally compliant version applies. Questions about specific clauses can be submitted to our compliance desk at any time.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HUBUNGI TIM KAMI

Reach Us About These Terms

Live Chat Our live chat support is available 24 hours a day, seven days a week. If a clause in these terms is unclear, connect via the chat widget and our compliance-trained agents will walk through it with you in minutes.

Email Support Send detailed terms-related questions to our support email. We acknowledge every message within two hours and deliver a full written response within 24 hours on business days, including a reference number for tracking.

Help Centre Our Help Centre publishes the current version of these terms alongside a plain-language summary of each major clause, so you can compare what changed between versions without needing to contact the team first.

PERLINDUNGAN AKUN ANDA

How We Handle Your Account Under These Terms

We designed these Terms & Conditions around the real account steps you take — depositing via GoPay, withdrawing to OVO, switching sessions between mobile and desktop.

Data Handling

We retain your account data strictly for the period required by Indonesian data regulations and by these terms. Transaction records from DANA, OVO, GoPay or QRIS are stored securely and deleted once retention periods expire.

Cookie Policy

Our cookie use is governed by these terms. Session cookies keep your lobby preferences intact across pages; analytics cookies are anonymised. You can adjust cookie settings from your account preferences page at any time.

Account Security

Two-step verification is available under your account security settings and is strongly encouraged as part of these terms. Any unauthorised access should be reported immediately via live chat so we can freeze the account within minutes.

Data Access Requests

Under these terms, you may request a copy of the personal data we hold on your account. Submit the request via email and we will respond with a structured data export within 14 calendar days of verification.

Term Change Notification

When we revise these terms, we send a notification to your registered email and post a banner inside your account dashboard. The seven-day notice window gives you time to review changes before they become binding.

Compliance Contact

If you believe a term has been applied incorrectly to your account — whether related to a QRIS transaction, a withdrawal hold or a session restriction — our compliance desk handles formal written disputes within five business days.

Frequently Asked Questions About These Terms

Here are the questions we receive most often about these Terms & Conditions. If your question is not answered below, our live chat team is available around the clock to help clarify any clause.

These terms apply to every person who opens an account on ovabet link, regardless of which device they use or which payment method — DANA, OVO, GoPay or QRIS — they choose. Eligibility for certain features depends on local law in Indonesia.

We notify you by email to your registered address and display a notice inside your account dashboard. Changes take effect seven days after notification, giving you enough time to review the updated clause before it becomes binding on your account.

Yes. Email our compliance desk with your account username and identity verification. We will prepare a structured export of your personal data — including transaction records for DANA, OVO, GoPay or QRIS — and deliver it within 14 calendar days.

Contact our compliance desk in writing, detailing the specific clause and the transaction or event in question. We acknowledge formal disputes within 24 hours and issue a full written ruling within five business days, referencing the exact term applied.

Yes. Each payment method — DANA, OVO, GoPay and QRIS — is subject to the general deposit and withdrawal clauses in these terms, plus any processing-specific conditions noted at the point of transaction. Bank transfer accounts also carry verification steps outlined in Section 4.

Retention periods are set in accordance with Indonesian data regulations and are specified within these terms. Transaction records are typically retained for five years; inactive account data is reviewed and purged on the schedule described in the data retention clause.

Contact us immediately via live chat — available 24/7 — so we can suspend the account while investigating. Under these terms, you are also encouraged to activate two-step verification from your account security settings to reduce future risk.

Understand Your Rights on ovabet link

Reach Us About These Terms

How We Handle Your Account Under These Terms

Data Handling

Cookie Policy

Account Security

Data Access Requests

Term Change Notification

Compliance Contact

Frequently Asked Questions About These Terms

01 Who do these Terms & Conditions apply to?

02 How will I know if the Terms & Conditions have changed?

03 Can I request a copy of the data ovabet link holds on my account?

04 What happens if I disagree with how a term has been applied?

05 Are there terms specific to deposits via DANA or OVO?

06 How long does ovabet link keep my account data?

07 What should I do if I suspect unauthorised access to my account?

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